Manufacturer Access & Activation
To setup the support areas you need, access your SETTINGS from the user menu in the upper right of any page:
Once you gain access to your profile, scroll to the bottom of the page and be sure your account is set to COMMERCIAL.Once you set this account to commercial, you cannot undo the setting!
Commercial account holders will see a new menu item entitled BRAND SUPPORT in their settings page top menu.
Now it's time to ADD BRAND. You may create as many brands as you wish. For each brand, you may assign one or more RCPilot members to manage support tickets for that particular brand.
That's it! You are now ready to receive support tickets!